Q: Can I use existing footprints instead of taking footprints using the imprint kit?
A: Yes, if you have existing footprints you would like to use, please take a photo (camera phone works well) or scan and email to firstname.lastname@example.org. Pease include the Gift Kit # along with contact information. I will personally contact you to complete the order.
Q: What is your Return Policy?
A: Since our keepsakes are custom made, they are not returnable, however, each product is made with love and care and is guaranteed to bring a smile to your face. If for any reason you are unsatisfied, please contact us. We will do our best to resolve the issue.
Q: Can I order more products using the same footprints?
A: Absolutely! we will keep the footprints and child info on file. So feel free to contact us to order more gifts.