FAQs

Q: Can I use existing footprints instead of taking footprints using the imprint kit?

A: Yes, if you have existing footprints you would like to use, please take a photo (camera phone works well) or scan and email to info@lovemotifs.com.  Pease include the Gift Kit # along with contact information.  I will personally contact you to complete the order.  

 

Q: What is your Return Policy?

A: Since our keepsakes are custom made, they are not returnable, however, each product is made with love and care and is guaranteed to bring a smile to your face.  If for any reason you are unsatisfied, please contact us.  We will do our best to resolve the issue. 

 

Q: Can I order more products using the same footprints?

A: Absolutely!  we will keep the footprints and child info on file.  So feel free to contact us to order more gifts.