Q: I don't have footprints of my baby, what do I do
A: No footprints, no problem! If you know what keepsakes you want, simply order a giftkit and select the keepsakes. We will mail you a gift kit that includes an imprint kit along with a code to upload the footprints and redeem for the keepsakes you already purchased via the gift kit.
Unsure about what keepsakes you want? Then order an imprint kit. After taking the footprints, return to our site to place an order and upload as part of personalizing the keepsakes.
Q: Can I use existing footprints instead of taking footprints using the imprint kit?
A: Yes, if you have existing footprints you would like to use, upload those as part of the personalization process.
Q: What is your Return Policy?
A: Since our keepsakes are custom made, they are not returnable, however, each product is made with love and care and is guaranteed to bring a smile to your face. If for any reason you are unsatisfied, please contact us. We will do our best to resolve the issue.
Q: Can I order more products using the same footprints?
A: Absolutely! upload the footprints as part of each product order.